Refund Policy
Last updated: January 2025
verified
14-Day Money-Back Guarantee
Not satisfied with your purchase? Get a full refund within 14 days. No questions asked.
Eligibility
You are eligible for a full refund if:
- check_circleYour request is made within 14 days of purchase
- check_circleYou provide your PayPal order number or receipt
- check_circleYou explain briefly why the product didn't meet your expectations (helps us improve)
How to Request a Refund
- 1 Email us at support@koreamajesty.com
- 2 Include your order number or PayPal receipt
- 3 Briefly describe why you're requesting a refund
- 4 We'll process your refund within 3-5 business days
Refund Process
- account_balanceRefunds are processed through PayPal
- credit_cardFunds return to your original payment method
- scheduleProcessing time depends on your bank (typically 5-10 business days)
- mailYou'll receive email confirmation when the refund is issued
After Refund
Once refunded, your license is deactivated. Please remove the plugin from your website. Continued use after refund violates our terms of service.
Exceptions
Refunds may be declined if:
- closeRequest is made after 14 days
- closeEvidence of abuse or fraud
- closeMultiple refund requests from the same customer
Before Requesting a Refund
Having issues? We're happy to help! Before requesting a refund, consider:
- support_agentContact Support: Many issues can be resolved quickly
- menu_bookCheck Documentation: The readme file includes setup instructions
- scienceTest in Staging: Some conflicts are environment-specific
We want you to succeed with our plugins. Give us a chance to help before giving up!
Contact Us
For refund requests or questions:
support@koreamajesty.com
We typically respond within 24 business hours.